![]() I am willing to change my review when all the issues are taken care of.įrom start to finish this company has been nothing but unresponsive, and unprofessional. Please fix the Issues, this is gone on way too long. We are very understanding people, but it feels like well since you have been paid, you just leave us on the back burner. WHY? Why would you do that? There is one elderly person living in the house, and one disabled person living in the house. Have had an appointment for two days to fix the vent issue and not cooling correctly in those two rooms, the appointment was today Friday 5.12.23 and they rescheduled for Tuesday. Keep in mind every time they schedule to come out, then end up rescheduling because they are too busy to fix the issues. Other things have happened, not worth stating everything. Then they send the lazy employees for the technician to deal with, they leaned and slept on the sewer pipe, they punctured a hole into the sewer line, they came to fix it. The sales rep promises you things that the technicians won’t install unless they have approval. It has been such a headache! Close to $20,000 later and we have had lots of issues with not being set correctly and not cooling one room and one bathroom in the house. New installation of unit, new vents, new everything basically. We have been very patient and been understanding but enough is enough!My family and I hired this company to have a brand new A/C unit installed. To: Extreme Air Services, please don’t send us the link to leave a review when you haven’t fully fixed all the issues first. I recommend Xtreme Air to ALL who need servicing or replacement. I appreciate the professionalism of this company and its staff. I am very pleased with ALL service start to finish from consultation with Colt and his partner to Matthew and his partner installing my new system. On Saturday 5/27/23, Matthew Holt and his partner got to my house at 9am for removal of old Hvac system and replacement and were done a little before 1pm!!! Both were very professional personable and worked efficiently. they were willing to install immediately. When it was all said and down they had me set up to have new system installed the next day, but I opt for Saturday because of work…. He Colt and partner were personable professional and knowledgeable about everything. ![]() So, I called them back On Thursday and they immediately sent Colt and his partner out to evaluate my system and let me know options to obtain a new Hvac system. I remember calling Xtreme air on Wednesday for a quote but didn’t get back with them. My air had gone out earlier this week on a Tuesday 5/23/23 and I initially had another company to come out on Thursday, but they didn’t show.
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